Privacy Policy
Last Updated: August 07, 2026
Welcome to Vowleike (“we,” “us,” or “our”). We specialize in eye care beauty devices, eye relaxation tools, and eye wellness products for global consumers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vowleike.com (the “Site”). Please read this policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, that you voluntarily give to us when you register with the Site, place an order, subscribe to our newsletter, or fill out a contact form.
- Payment Data: We do not store your full credit card information or banking details on our servers. All payment transactions are processed through secure third-party payment gateways (e.g., Stripe, PayPal). We only receive limited transaction data necessary to fulfill your order. Please refer to the privacy policies of these payment processors for more details.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
- Financial Data: Information related to your payment methods, such as credit card numbers and security codes, which is collected solely for processing transactions and is handled in accordance with PCI-DSS standards by our payment processors.
Legal Basis for Processing Personal Data (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information will depend on the context in which we collect it. We normally collect personal information from you only where:
- We have your consent to do so (e.g., for marketing emails or non-essential cookies);
- Where the processing is in our legitimate interests and not overridden by your rights (e.g., website security, fraud prevention);
- Where we need to comply with a legal obligation; or
- Where we need to perform a contract with you (e.g., processing and delivering your order).
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including processing payments and arranging shipping.
- To communicate with you regarding your order, customer service inquiries, and account management.
- To send you marketing communications (e.g., newsletters, promotions) only if you have opted in to receive them.
- To improve our website’s functionality, product offerings, and user experience.
- To detect, prevent, and address technical issues, fraud, or security breaches.
- To comply with legal obligations, such as tax reporting and regulatory requirements.
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities.
- Essential Cookies: Necessary for the website to function properly (e.g., login sessions, shopping cart).
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
Your Choices: You can choose to accept or decline cookies through our Cookie Consent Banner when you first visit our Site. You can also modify your browser settings to refuse cookies; however, this may prevent you from using certain features of the Site.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, order fulfillment, shipping, email delivery, and website hosting.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. For users in the EEA, UK, or Switzerland, we ensure that any cross-border transfer of personal data to countries not deemed to have adequate data protection laws is protected by appropriate safeguards, such as the EU-U.S. Data Privacy Framework or Standard Contractual Clauses (SCCs).
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data in transit, secure server infrastructure, and restricted employee access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this policy. Order and transaction records are typically retained for 5 years to comply with tax and accounting regulations. Comments and associated metadata are retained indefinitely to facilitate automatic recognition of follow-up comments. When data is no longer needed, it will be securely deleted or anonymized.
Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request copies of your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restrict Processing: Request restriction of processing under certain conditions.
- Data Portability: Request transfer of your data to another organization or directly to you.
- Withdraw Consent: Withdraw your consent at any time where we relied on consent to process your data.
- Lodge a Complaint: If you are in the EEA, you have the right to lodge a complaint with your local supervisory authority.
To exercise these rights, please contact us using the information provided below.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the “Effective Date” at the top. Your continued use of the Site after such modifications constitutes your acceptance of the updated policy.
Contact Us
If you have questions or comments about this Privacy Policy or our data practices, please contact us at:
